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FAQ’s

Frequently Asked Questions

Have questions about your visit, treatment options, or our practice? Below are answers to some of the questions we hear most often at LoneStar Foot & Ankle Group. If you don’t see your question here, please call us at (817) 573-3338.

Appointments & New Patients

How do I schedule an appointment?

To schedule an appointment, simply call our office at (817) 573-3338 during office hours. Our team will help you choose a convenient time and answer any basic questions about your visit.

We are located at:
LoneStar Foot & Ankle Group

510 East Hwy 377 Granbury, TX 76048
Get directions.

Yes. We welcome new patients of all ages from Granbury, Acton, Stephenville, Glen Rose, and surrounding communities. If you are looking for a foot doctor near you, our team would be happy to help.
Please bring your photo ID, insurance card, a list of current medications, and any recent imaging or medical records related to your foot or ankle problem. Comfortable clothing that allows easy access to your feet and ankles is also helpful.

Our typical office hours include:

  • Monday: 8:00 AM – 5:00 PM
  • Tuesday: 8:00 AM – 5:00 PM
  • Wednesday: 8:00 AM – 5:00 PM
  • Thursday: 8:00 AM – 4:00 PM
  • Friday: Closed

We follow GISD school closures; if you are unsure about hours on a particular day, please call the office.

Insurance & Billing

Do you accept my insurance?
LoneStar Foot & Ankle Group accepts many major insurance plans. Because coverage can vary, please call our office with your insurance information and we will verify your benefits and discuss any anticipated costs before your visit.
Yes, we see Medicare patients and will work with you to help you understand your benefits and any out of pocket responsibilities. For specific questions about coverage, please contact our office.
Copays are typically due at the time of service. After your insurance processes your claim, you may receive a statement for any remaining balance. Our staff is available by phone to discuss billing questions and payment options.

Treatments & Procedures

Do you treat both minor problems and more complex conditions?
Yes. We provide comprehensive podiatry care, from general foot concerns to more complex issues that may require advanced procedures. Our services include treatment for fractures, trauma, bunions, hammertoes, arthritis, sports injuries, pediatric problems, diabetic foot issues, wound care, orthotics, and more.
We provide a range of in office procedures as well as hospital based surgical care when needed. Your treatment plan will be based on your specific diagnosis and what is safest and most effective for you.
Not necessarily. We focus on conservative care first whenever appropriate. Many conditions can be managed with orthotics, footwear changes, activity modification, or other non surgical treatments. Surgery is only recommended when it is the best option to relieve pain and improve function.
Yes. We offer custom and prefabricated orthotics to support alignment, reduce pressure, and help relieve pain from conditions such as flat feet, heel pain, and arthritis. After an evaluation, we will let you know whether orthotics are a good option for you.

Diabetic Foot Care & Wound Care

How often should I see a foot doctor if I have diabetes?
Many patients with diabetes benefit from at least one foot evaluation each year, and some high risk patients need more frequent visits. We can recommend a schedule based on your overall health, circulation, and foot findings.
Call our office as soon as possible at (817) 573 3338. Even small wounds can become serious quickly for patients with diabetes or circulation problems. We provide thorough wound care and have a strong focus on amputation prevention.

General Questions

What areas do you serve?

Our office in Granbury serves patients from Granbury, Acton, Stephenville, Glen Rose, Godley, Weatherford and nearby communities throughout Hood County and surrounding areas.

Our practice combines advanced technology with a strong commitment to patient centered care. We use an integrated information technology system to support a seamless visit and focus on thorough evaluations, education, and follow up to help you achieve the best possible outcomes.

You can call us at (817) 573‑3338, email aimee@lonestarfootandankle.com or christy@lonestarfootandankle.com, or visit us at 510 East Hwy 377, Granbury, TX 76048. For urgent concerns, please call rather than email.

Insurance

Insurance can be complicated. We try to make it easy for you. We will be happy to file insurance claims and verify benefits as a courtesy to you. Please bring all necessary insurance information with you on your first visit. We are happy to bill all traditional insurance plans.

Feel free to contact us with any questions pertaining to your insurance benefits at:
(817) 573-FEET (3338).